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Recent Reviews

306 Bleecker St

Pros - Awesome location in West Village - Beautiful apartment with lots of natural light – at least on the surface Cons - During winter almost a constant lack of sufficient heat - Occasional lack of hot water, especially in winter - The washer doesn’t take hot water - No built-in AC and endless discussion about installment of a window AC (which tenants have to pay for) - A significant portion of the security deposit is not being returned for no reason - Random and stupid rules by the landlord, e.g. around the rent payment with paper checks - Most important, there is no way to deal with the landlord in a proper manne
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Pros - Awesome location in West Village - Beautiful apartment with lots of natural light – at least on the surface Cons - During winter almost a constant lack of sufficient heat - Occasional lack of hot water, especially in winter - The washer doesn’t take hot water - No built-in AC and endless discussion about installment of a window AC (which tenants have to pay for) - A significant portion of the security deposit is not being returned for no reason - Random and stupid rules by the landlord, e.g. around the rent payment with paper checks - Most important, there is no way to deal with the landlord in a proper manner. None of your issues (see above) are taken seriously, it’s mostly assumed it’s the tenants’ fault and you end up in endless discussions with the landlord. - In case an issue is followed up, there is never a long-term fix and you end up with dozens of visits from the super and other handymen who only aim for a superficial solution - In conclusion, and also given the high price point, the apartment has a very bad price/value relation and the constant hassle with the landlord consumes too much time and energy. Don’t move in here! Even though the apartment is beautiful, it is not worth the hassle dealing with this landlord!
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Ger Ander

10 Midwood St

I am a tenant at this address and it has been a very horrible experience. They would give you your rent paper weeks in advance to get rent but they do not fix anything. You practically have to beg them to fix a lot of problems in your apartment. The elevator never works . The city shut this elevator down a few time for them to fix it get a new one but they would always patch up the problem. This elevator has to change completely. They never got a late rent from me but my apartment looks like shit. That super they have is nasty. He would come into your home to repair something but he does a nasty job. He would slap compound all over
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I am a tenant at this address and it has been a very horrible experience. They would give you your rent paper weeks in advance to get rent but they do not fix anything. You practically have to beg them to fix a lot of problems in your apartment. The elevator never works . The city shut this elevator down a few time for them to fix it get a new one but they would always patch up the problem. This elevator has to change completely. They never got a late rent from me but my apartment looks like shit. That super they have is nasty. He would come into your home to repair something but he does a nasty job. He would slap compound all over you walls and never smooth it out or sand it over. It’s always bumpy and looks patched up on your walls. I need new cupboard’s they sent him to repair the old ones which is no good. I have been in this apartment for years and I am fed up of the disgusting treatment here. This Anita from the management office she do not do shit. She is useless and a waste of space. No one should move into this building that do not treat their tenants nice at all.
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R S

431 W 37th St

Unfortunately, I’m a current resident at the Mantena (an Equity Residential building), aka HELL. I’ve lived here a few years now and to say things have gone downhill would be an understatement. When we renewed our lease, they jacked up our rent, which was to be expected after Covid. What was not to be expected was them TURNING OFF OUR ACCESS TO CENTRAL A/C! Today, myself and the other residents woke up to no air conditioning in the building and it was 78 degrees inside. When we called leasing, we were told it was shut off for the season. So many residents, like myself, chose to call the Mantena home because it came with centr
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Unfortunately, I’m a current resident at the Mantena (an Equity Residential building), aka HELL. I’ve lived here a few years now and to say things have gone downhill would be an understatement. When we renewed our lease, they jacked up our rent, which was to be expected after Covid. What was not to be expected was them TURNING OFF OUR ACCESS TO CENTRAL A/C! Today, myself and the other residents woke up to no air conditioning in the building and it was 78 degrees inside. When we called leasing, we were told it was shut off for the season. So many residents, like myself, chose to call the Mantena home because it came with central A/C. For them to…without warning—without noting it in our lease—just turn off our A/C and tell us we no longer have access to something we pay for is criminal. Equity must employ some of the dumbest people who apparently lack the capacity to reason and forecast. The Mantena advertises itself as “a boutique building that is stylish and sophisticated.” Umm, in what world is that? Charging $6,000+ for a tiny apartment and then cutting off the A/C that they so freely advertise—is that the definition of sophistication? Instead of addressing the real reason why our A/C was illegally cut off this morning, the icing on the cake is how they tried to make it look like it gets shut off on October first of every year. They’re blaming the NYC heat laws as if they’re being forced to do this. Anyone who has lived in this dump knows they could run their heat and A/C (on the same day), in the years prior. This is NOT the type of building where you need to flip a switch and it’s either heat or A/C. The lack of transparency and blatant lies of this greedy corporation makes me want to vomit. As I sit here and type this, it is almost 11pm and it’s 79 degrees inside our apartment. I always thought floor to ceiling windows were a luxury, that is, until you realize you can’t install a window unit. Monday is supposed to be a high of 78 degrees, which means it will be unbearable here. Now, I’m going to have to get a hotel room and believe me, Equity will be footing the bill. Unfortunately, now I’m in the process of HIRING AN ATTORNEY to help deal with this mess. If you’re a current resident and want to pursue legal action against the Mantena and Equity, please email me at themantenalawsuit@gmail.com to discuss.
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NY Resident

159 W 121st St

Cockroach infested. Landlord Darryl Jones hires his unprofessional 80+ years old friends to fix things with tape. Yes multiple things. It’s a horrible living experience . He only cares about getting your money not your comfort or upkeep of the house. I am leaving after a month of staying here
A Goodwin

401 W 56th St

I will first start with the good: the front desk staff is wonderful. Fred, the super, *can* be great -- so long as the landlord is in your corner. And unfortunately, Steve loves to be in direct opposition with his tenants. I know people only write reviews to complain, so it's hard to know which to take seriously. I will therefore try to stick to things that are objectively true: 1. The landlord, Steve, has a reputation in the building as being vile. Not just a "typical landlord," or just a pain, but -- and I'm directly quoting recent conversations with our tenants -- "creepy," "awful," "horrible," and "cruel." 2. A couple o
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I will first start with the good: the front desk staff is wonderful. Fred, the super, *can* be great -- so long as the landlord is in your corner. And unfortunately, Steve loves to be in direct opposition with his tenants. I know people only write reviews to complain, so it's hard to know which to take seriously. I will therefore try to stick to things that are objectively true: 1. The landlord, Steve, has a reputation in the building as being vile. Not just a "typical landlord," or just a pain, but -- and I'm directly quoting recent conversations with our tenants -- "creepy," "awful," "horrible," and "cruel." 2. A couple of my neighbors have a restraining order against him. 3. In spring of this year, when NYC landlords were cancelling "COVID credits," this landlord was no exception. Steve cancelled mine outright, even though I had a rider stating that he wouldn't that was drafted and signed. My rent went up 40%. He refused to negotiate. Half of the building is moving out right now, and that's largely the reason why. 4. If you are not experiencing any current issues, you won't see Steve, and Fred will be both attentive and affable. But if you happen to find yourself on Steve's bad side -- like, say, if you're simply trying to hold him to a signed agreement -- Fred will treat you like the meanest, pettiest mean girl you knew in middle school and with just as much maturity and skill. He will ice you out, ignore your requests, gaslight you, escalate situations, and then blame you for the escalation. Sadly neither of these men appear capable of anything else. They lie frequently and badly. Steve in particular seems to fancy himself aN iNtEllEcTuaL who's "very good" at resolving disputes. In point of fact, he is a very stupid man who has mistaken his whiteness, maleness, and power over others' living situations for skill, and exacerbates every issue he has ever come in contact with veiled threats. Even the smallest issues could be turned against you and blown out of proportion quickly. To live here is to live in constant fear of his next whim. 4. Many, many tenants have constant issues with roaches in the building, particularly those on lower floors, though I personally did not. An exterminator visits on a regular monthly basis for this reason. 5. In my apartment, I am currently being treated to the sounds of raunchy sex starting at around 8am and continuing past midnight every day of the week. I suspect adult film shoots, though that is unconfirmed. Furniture (lighting and film equipment?) is being dragged against bare floors above my head, heavy items are dropped, and I hear a near continuous stream of embarrassing vocalizations. The building has ignored repeated and patient requests for intervention. This pattern of noise was present with the previous tenant above me, and now with the new tenant above me. If there is in fact some similar industry ties between the two back-to-back tenants, one might feasibly wonder what the financial stake the landlord might have in the situation. This is all conjecture. But as management and the super absolutely refuses to mediate the situation or respond to patient and repeated requests, conjecture is unfortunately all I have. I have lived in this city for 15 years. All New York City landlords are kind of bastards, of course. But this one seems to think he isn't, and that somehow makes it worse. Steve's commitment to his own delusions makes him meaner and more soulless than any other I have encountered, by multitudes. Please: if you are reading this, please, please live literally anywhere else but here.
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Amy Stewart

61-61 Woodhaven Blvd

The floors are FILTHY. They have not been properly cleaned (scrubbed with a rotary power machine) for over TWENTY YEARS. The ingrained filthiness is merely mopped over and waxed--so there's a nice sheen over the dirt and grime. The building has a cockroach problem, and there are often dead cockroaches in the hallways, which are there for days at a time. DISGUSTING. The landlord has been notified about this but just doesn't care.
Renald Iacovelli

141 Greene Ave

The building is run with no care for tenants. The front door swells with humidity and does not close during summer because it is broken, but they won't fix it. There is no heating installed in the bathrooms, and the temperature is in the 50s with all the heat in the rest of the apartment on, and they won't remedy it. Lights were out in the hallway for two months without fixing them. There have been leaks in the apartment from the roof, and they have done small patch jobs that don't fix the problem – the leaks have continued in our neighbors' apartment for months. There was a dead rat outside the door for a month. They didn't respo
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The building is run with no care for tenants. The front door swells with humidity and does not close during summer because it is broken, but they won't fix it. There is no heating installed in the bathrooms, and the temperature is in the 50s with all the heat in the rest of the apartment on, and they won't remedy it. Lights were out in the hallway for two months without fixing them. There have been leaks in the apartment from the roof, and they have done small patch jobs that don't fix the problem – the leaks have continued in our neighbors' apartment for months. There was a dead rat outside the door for a month. They didn't respond when we messaged them about it. Look up reviews online for YHT Management, and you'll see this is not an isolated case. Both tenants in the building are moving out at the end of this cycle, and both tenants moved out at the end of the last cycle (we should have taken that as a clue). Living here has really been the worst living experience in my life.
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Justin Carter

1705 1st Ave.

Please stay away from this building. The first floor is a wine bar, and your the whole building hears it till 3am. If your on the 2nd floor, your walls will be shaking non stop. If you like to sleep, STAY AWAY
Evan Tom's

201 E 87th St

Terrible - Can't wait to leave Negatives: NOISE. Since Covid, I have worked from home but the construction/refurbishment noise is unbearable. They give you advance notice but what good does that do? There's been loud construction noise about 40% of every day over the last year. HEAT. Because this building has many elderly tenants, they keep the heat on during the Spring and Summer even if the temp outside is over 50, so you have to keep every window open to keep from roasting. ELEVATORS. There's only been two out of three elevators in service for the last 18 months and they have no idea when they'll finally all be workin
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Terrible - Can't wait to leave Negatives: NOISE. Since Covid, I have worked from home but the construction/refurbishment noise is unbearable. They give you advance notice but what good does that do? There's been loud construction noise about 40% of every day over the last year. HEAT. Because this building has many elderly tenants, they keep the heat on during the Spring and Summer even if the temp outside is over 50, so you have to keep every window open to keep from roasting. ELEVATORS. There's only been two out of three elevators in service for the last 18 months and they have no idea when they'll finally all be working. In the meantime, enjoy taking the smelly dirty service elevator! Positive: Doormen and front desk guys are awesome
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Mark Roberts

200 W 106th St

The building has leaks which they have promised to fix for most of this year and have not. The basement is full of rats. The property management won't tell you the truth about what they are doing. Amsterdam LLC are lie with their contracts, I would advise to avoid at all costs. :S
Haley Takamura

221 W 20th St

The only upside of this building is it’s location in Chelsea. The building is terribly managed. Hallways and stairs are dirty, smell like trash and falling apart. Across the street from police precinct which means noise at all hours and you cant walk on the sidewalks because police park on them. Whole building is infested with roaches. Neighbors are all grumpy elderly people who complain about literally everything and border on harassment. Don’t take this apartment unless you’re into roaches, smells and rotten neighbors.
NYC Resident

130 W 29th St

"Are you on the lookout for the best escape room in Los Angeles? The enchanting storylines don’t fail to pull you into the life-like adventure, allowing you to escape from the present world! The games check your physical and mental strength with a lot of interactive tasks and activities. Don't lose your chance to be the detective of the day. Make a reservation at one of the best escape room Los Angeles now! " Visit:- https://escaperoom.com/blogs/top-15-escape-room-experiences-in-los-angeles
Charlotte Lin

244 E 46th St

PROS: The apartment units have been recently renovated. The neighborhood is relatively quiet and peaceful at night. Safe neighborhood. CONS: We occupied this apartment for a period of 12 months. The reason we decided to move out was due to very poor management. Both the property manager and his superior failed to offer any help with any of the issues we dealt with during our residency in the building. In more than one occasion, we asked for an opportunity to speak to them on the phone, and we never received a response. We left multiple voice messages, and they were all ignored, just like our emails were not acknowledged. M
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PROS: The apartment units have been recently renovated. The neighborhood is relatively quiet and peaceful at night. Safe neighborhood. CONS: We occupied this apartment for a period of 12 months. The reason we decided to move out was due to very poor management. Both the property manager and his superior failed to offer any help with any of the issues we dealt with during our residency in the building. In more than one occasion, we asked for an opportunity to speak to them on the phone, and we never received a response. We left multiple voice messages, and they were all ignored, just like our emails were not acknowledged. MAIN ISSUES Internet. Our internet cables and wall outlets did not work. Not one of them, not even once. We contacted the internet provider, and after their inspection, they informed us that this was a building issue – cables and outlets, and that it had nothing to do with the internet service. We notified the building managers, and their response was that the previous tenants did not have that issue, and asked that we have the internet company check again. We had the internet company come to inspect the cables and outlets not just a second time, but a third time, every time looked at by a different inspector, to the point that they told us that if they had to keep coming to the apartment, they would send an invoice for the service provided. We attempted to speak to management countless times, contacting them via email and phone, and we never heard back from them again. Not even an acknowledgment of our messages. In the end, we had to pay out of pocket to have someone bring a cable from outside through the window, which prevented us from closing our window completely. Needless to say, this was another challenge. In the summer the air conditioner escaped through that gap, and in the winter the cold air would come in through that gap. Once again, we asked for help from management, and we did not hear from them. Like we did before, out of our own pocket, we had to purchase parts to cover the gaps in the window. Heating System. We endured a very cold winter because the heating system did not work. We notified management so many times, and they kept sending a building maintenance person to investigate, a person that did not have experience with the heating system. In the end, we had to report the issue to the city government. The city inspectors confirmed the heating system was not working properly. They came to the unit about 4 times, and each time a different inspector would note the same conclusion. In one occasion I ran into another resident, and I asked if he was having the same or similar issue, and it was then that I found out that there were 8 other residents who had organized communication with management, asking for the heating system to be fixed. Not surprising, they had not had any luck with management either. As it turns out, they were all just as frustrated and disappointed as we were. OTHER ISSUES While these issues might not as important to others, given the circumstances, it is worth adding to this review. In no particular order, 1) the walls were not properly painted when we moved in. Even the person that came back to paint said “wow” when he saw the bad job they had done the first time around, 2) the stove light fixtures burnt every other week, and we eventually just stopped placing tickets for it, 3) before signing the lease, they sold us the unit with heated bathroom floors, and as it turned out, the floors never heated, and when we told maintenance they told us that none of the heated floors in the building worked, 4) while the city might not require it for this building, it showed little care for the residents when they failed to install fire extinguishers in the building, 4) the trash section was always full of trash, to the point that one could often not get to the bins, 5) and last, but certainly not least, it required multiple follow-ups to obtain our complete deposit back. At previous rentals, we had lived for periods ranging from 5 to 10 years. We were planning to stay at this apartment for an extended period of time, but their very poor management left us with no choice but to move out. Management needs to be replaced immediately, if they want to keep residents for longer periods of time. This was a very bad experience, and we discourage anyone from even considering this building.
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Harold Anonymous

19 S Oxford St

Sadly, the current landlord here is not the most decent person to deal with. I've witnessed tenant harassment. Currently, since May 2021 we have no gas, during the winter hardly any heat and despite asking for her to fix them, she lied and created many excuses saying that everyone else had heat. The building has not been registered with HPD. Be very careful when renting from Ava Gerber.
Martha Millan

454 W 58th St

Apartment literally falling apart. Holes in ceiling with insulation falling down every day. Cockroaches everywhere. Landlord uncommunicative, refuses to fix apartment. Need to contact exterminator for pest problem myself. Other apartment problems still not fixed.
Cassidy Smith

179 Putnam Ave

There's a few things wrong with the place, but the most aggravating were the 3 floods we suffered. The place also has no closets or towel hangers. It had a very steep staircase with no handrail (we had to install one). It has a very noisy cooling/heating system, and is noisy in general (you can hear neighbors upstairs. And on the lower level the neighbors on each side.
Felix Ortiz

26-14 Jackson Ave

I have lived in this building for over two years. This building's elevators and intercom system are both perpetually broken, often leaving tenants to walk as high as 14 floors to get home. Multiple emails and texts over the course of years have led to zero permanent solutions to these issues, often leaving elderly and disabled tenants stranded on the first floor for hours. Do not rent from this building.
Cody Butcher

808 West End Ave

This building is terrible. The landlords are disgusting human beings with no conscience. Stay away.
Brian Bishop

140 Riverside Blvd

Do NOT move to this place! They will scam you with their leasing "special" and then totally screw you on renewal. Management does not care about you, and will not work with you. I am with the other negative reviews. They tell you they will "take care of [you] upon lease renewal" and that means they will "negotiate" by doing a back-and-forth dance and not listen to your needs. The worst of the worst as far as any management company I've ever encountered. Also, their ridiculous 421a surcharge is completely arbitrary--ranging from 2%-11%--and unnecessary. It was intended as an incentive for new construction, but this building is
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Do NOT move to this place! They will scam you with their leasing "special" and then totally screw you on renewal. Management does not care about you, and will not work with you. I am with the other negative reviews. They tell you they will "take care of [you] upon lease renewal" and that means they will "negotiate" by doing a back-and-forth dance and not listen to your needs. The worst of the worst as far as any management company I've ever encountered. Also, their ridiculous 421a surcharge is completely arbitrary--ranging from 2%-11%--and unnecessary. It was intended as an incentive for new construction, but this building is 19 years old. I told the "Resident Retention Specialist", Vanessa, that I would like to move to an apartment on the 7th floor at lease renewal because it was more affordable and I was told I could not do that because they would "have to charge" me 11% instead of the 2% I was currently paying. The apartment has been sitting for MONTHS (and it still is!) Fabulous way of retaining residents and "taking care" of them. Scam, scam, scam. Further, Mary, the Assistant VP, responds to you with boilerplate emails about how she "apologizes" for your frustration with the renewal process, but she doesn't hear, nor listen to what you have to say. Just beyond awful. I wrote a letter to the big guys in Chicago, and they passed me back to her, only to receive the same response. They also lie and tell you that occupancies are high. Um, not true. Look at the listings every day and see for yourself. I also see and know people moving out every day because they've had the same experience. Unbelievable. At least they could work on some new lines for their BS. I saw a few tours today when I was in the lobby, and it took all of my might to not say something to them about moving into this building. You can find a more beautiful building with better amenities elsewhere. I did. I'll be paying $1300 less than their offer, and two months free (they offered HALF of a month free when I really pushed them!) with a $2000 Visa gift card to offset their 421a surcharges. Through this whole process, I learned to research occupancy rates and resident retention. This building is low on retention because they just scam the next person and people are too lazy to negotiate. Bottom line, they don't care about you at all. They're trying to just stay afloat.
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Melissa Kotlen

158 E 126th St

First its dangerous -- a female doctor down the street mercilessly beat up and robbed. We are located near a cluster of drug addicts and homeless. I've had some scary experiences including being threatened and followed home and don't let the amenities fool you. This is a horrible place to live. Most of the amenities are closed, there is equipment in the gym that has been inoperable for 5 months despite repeated requests for it to be repaired. In my case I have a disability and need heavy grocery deliveries to be made to my door as I can't lift them. The manager has refused to allow grocery store deliveries (there is an elevtor
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First its dangerous -- a female doctor down the street mercilessly beat up and robbed. We are located near a cluster of drug addicts and homeless. I've had some scary experiences including being threatened and followed home and don't let the amenities fool you. This is a horrible place to live. Most of the amenities are closed, there is equipment in the gym that has been inoperable for 5 months despite repeated requests for it to be repaired. In my case I have a disability and need heavy grocery deliveries to be made to my door as I can't lift them. The manager has refused to allow grocery store deliveries (there is an elevtor so its an easy delivery) and even forbidden the building staff to help me making it impossible for me to get food into my apartment. Not only is that incrdibly inhumane but it is in violation of the Americans with Disabilities Act. Would he do that if I was his mother or a loved one On one floor residents are faced with a man who yells obscenities and racial slurs and even threw eggs at their door. They live in fear that he could do something violent. The manager, again, unresponsive and uncaring . Is it a coincidence that the manager is white and most of the residents African American? Residents complain he doesn't even speak when he sees them. He treats us with total disregard, arrogance and disdain and is completely apathetic about our needs. It could be a decent building if we had quality and responsive management but without that it is a nightmare.
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Jazmyn Summers
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