GoHomeNY: NYC apartment building reviews, property reviews, real estate reviews

130 W 29th St

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Charlotte Lin

244 E 46th St

PROS: The apartment units have been recently renovated. The neighborhood is relatively quiet and peaceful at night. Safe neighborhood. CONS: We occupied this apartment for a period of 12 months. The reason we decided to move out was due to very poor management. Both the property manager and his superior failed to offer any help with any of the issues we dealt with during our residency in the building. In more than one occasion, we asked for an opportunity to speak to them on the phone, and we never received a response. We left multiple voice messages, and they were all ignored, just like our emails were not acknowledged. M

PROS: The apartment units have been recently renovated. The neighborhood is relatively quiet and peaceful at night. Safe neighborhood. CONS: We occupied this apartment for a period of 12 months. The reason we decided to move out was due to very poor management. Both the property manager and his superior failed to offer any help with any of the issues we dealt with during our residency in the building. In more than one occasion, we asked for an opportunity to speak to them on the phone, and we never received a response. We left multiple voice messages, and they were all ignored, just like our emails were not acknowledged. MAIN ISSUES Internet. Our internet cables and wall outlets did not work. Not one of them, not even once. We contacted the internet provider, and after their inspection, they informed us that this was a building issue – cables and outlets, and that it had nothing to do with the internet service. We notified the building managers, and their response was that the previous tenants did not have that issue, and asked that we have the internet company check again. We had the internet company come to inspect the cables and outlets not just a second time, but a third time, every time looked at by a different inspector, to the point that they told us that if they had to keep coming to the apartment, they would send an invoice for the service provided. We attempted to speak to management countless times, contacting them via email and phone, and we never heard back from them again. Not even an acknowledgment of our messages. In the end, we had to pay out of pocket to have someone bring a cable from outside through the window, which prevented us from closing our window completely. Needless to say, this was another challenge. In the summer the air conditioner escaped through that gap, and in the winter the cold air would come in through that gap. Once again, we asked for help from management, and we did not hear from them. Like we did before, out of our own pocket, we had to purchase parts to cover the gaps in the window. Heating System. We endured a very cold winter because the heating system did not work. We notified management so many times, and they kept sending a building maintenance person to investigate, a person that did not have experience with the heating system. In the end, we had to report the issue to the city government. The city inspectors confirmed the heating system was not working properly. They came to the unit about 4 times, and each time a different inspector would note the same conclusion. In one occasion I ran into another resident, and I asked if he was having the same or similar issue, and it was then that I found out that there were 8 other residents who had organized communication with management, asking for the heating system to be fixed. Not surprising, they had not had any luck with management either. As it turns out, they were all just as frustrated and disappointed as we were. OTHER ISSUES While these issues might not as important to others, given the circumstances, it is worth adding to this review. In no particular order, 1) the walls were not properly painted when we moved in. Even the person that came back to paint said “wow” when he saw the bad job they had done the first time around, 2) the stove light fixtures burnt every other week, and we eventually just stopped placing tickets for it, 3) before signing the lease, they sold us the unit with heated bathroom floors, and as it turned out, the floors never heated, and when we told maintenance they told us that none of the heated floors in the building worked, 4) while the city might not require it for this building, it showed little care for the residents when they failed to install fire extinguishers in the building, 4) the trash section was always full of trash, to the point that one could often not get to the bins, 5) and last, but certainly not least, it required multiple follow-ups to obtain our complete deposit back. At previous rentals, we had lived for periods ranging from 5 to 10 years. We were planning to stay at this apartment for an extended period of time, but their very poor management left us with no choice but to move out. Management needs to be replaced immediately, if they want to keep residents for longer periods of time. This was a very bad experience, and we discourage anyone from even considering this building.

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Harold Anonymous

19 S Oxford St

Sadly, the current landlord here is not the most decent person to deal with. I've witnessed tenant harassment. Currently, since May 2021 we have no gas, during the winter hardly any heat and despite asking for her to fix them, she lied and created many excuses saying that everyone else had heat. The building has not been registered with HPD. Be very careful when renting from Ava Gerber.

Martha Millan

454 W 58th St

Apartment literally falling apart. Holes in ceiling with insulation falling down every day. Cockroaches everywhere. Landlord uncommunicative, refuses to fix apartment. Need to contact exterminator for pest problem myself. Other apartment problems still not fixed.

Cassidy Smith

179 Putnam Ave

There's a few things wrong with the place, but the most aggravating were the 3 floods we suffered. The place also has no closets or towel hangers. It had a very steep staircase with no handrail (we had to install one). It has a very noisy cooling/heating system, and is noisy in general (you can hear neighbors upstairs. And on the lower level the neighbors on each side.

Felix Ortiz

26-14 Jackson Ave

I have lived in this building for over two years. This building's elevators and intercom system are both perpetually broken, often leaving tenants to walk as high as 14 floors to get home. Multiple emails and texts over the course of years have led to zero permanent solutions to these issues, often leaving elderly and disabled tenants stranded on the first floor for hours. Do not rent from this building.

Cody Butcher

808 West End Ave

This building is terrible. The landlords are disgusting human beings with no conscience. Stay away.

Brian Bishop

140 Riverside Blvd

Do NOT move to this place! They will scam you with their leasing "special" and then totally screw you on renewal. Management does not care about you, and will not work with you. I am with the other negative reviews. They tell you they will "take care of [you] upon lease renewal" and that means they will "negotiate" by doing a back-and-forth dance and not listen to your needs. The worst of the worst as far as any management company I've ever encountered. Also, their ridiculous 421a surcharge is completely arbitrary--ranging from 2%-11%--and unnecessary. It was intended as an incentive for new construction, but this building is

Do NOT move to this place! They will scam you with their leasing "special" and then totally screw you on renewal. Management does not care about you, and will not work with you. I am with the other negative reviews. They tell you they will "take care of [you] upon lease renewal" and that means they will "negotiate" by doing a back-and-forth dance and not listen to your needs. The worst of the worst as far as any management company I've ever encountered. Also, their ridiculous 421a surcharge is completely arbitrary--ranging from 2%-11%--and unnecessary. It was intended as an incentive for new construction, but this building is 19 years old. I told the "Resident Retention Specialist", Vanessa, that I would like to move to an apartment on the 7th floor at lease renewal because it was more affordable and I was told I could not do that because they would "have to charge" me 11% instead of the 2% I was currently paying. The apartment has been sitting for MONTHS (and it still is!) Fabulous way of retaining residents and "taking care" of them. Scam, scam, scam. Further, Mary, the Assistant VP, responds to you with boilerplate emails about how she "apologizes" for your frustration with the renewal process, but she doesn't hear, nor listen to what you have to say. Just beyond awful. I wrote a letter to the big guys in Chicago, and they passed me back to her, only to receive the same response. They also lie and tell you that occupancies are high. Um, not true. Look at the listings every day and see for yourself. I also see and know people moving out every day because they've had the same experience. Unbelievable. At least they could work on some new lines for their BS. I saw a few tours today when I was in the lobby, and it took all of my might to not say something to them about moving into this building. You can find a more beautiful building with better amenities elsewhere. I did. I'll be paying $1300 less than their offer, and two months free (they offered HALF of a month free when I really pushed them!) with a $2000 Visa gift card to offset their 421a surcharges. Through this whole process, I learned to research occupancy rates and resident retention. This building is low on retention because they just scam the next person and people are too lazy to negotiate. Bottom line, they don't care about you at all. They're trying to just stay afloat.

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Melissa Kotlen

158 E 126th St

First its dangerous -- a female doctor down the street mercilessly beat up and robbed. We are located near a cluster of drug addicts and homeless. I've had some scary experiences including being threatened and followed home and don't let the amenities fool you. This is a horrible place to live. Most of the amenities are closed, there is equipment in the gym that has been inoperable for 5 months despite repeated requests for it to be repaired. In my case I have a disability and need heavy grocery deliveries to be made to my door as I can't lift them. The manager has refused to allow grocery store deliveries (there is an elevtor

First its dangerous -- a female doctor down the street mercilessly beat up and robbed. We are located near a cluster of drug addicts and homeless. I've had some scary experiences including being threatened and followed home and don't let the amenities fool you. This is a horrible place to live. Most of the amenities are closed, there is equipment in the gym that has been inoperable for 5 months despite repeated requests for it to be repaired. In my case I have a disability and need heavy grocery deliveries to be made to my door as I can't lift them. The manager has refused to allow grocery store deliveries (there is an elevtor so its an easy delivery) and even forbidden the building staff to help me making it impossible for me to get food into my apartment. Not only is that incrdibly inhumane but it is in violation of the Americans with Disabilities Act. Would he do that if I was his mother or a loved one On one floor residents are faced with a man who yells obscenities and racial slurs and even threw eggs at their door. They live in fear that he could do something violent. The manager, again, unresponsive and uncaring . Is it a coincidence that the manager is white and most of the residents African American? Residents complain he doesn't even speak when he sees them. He treats us with total disregard, arrogance and disdain and is completely apathetic about our needs. It could be a decent building if we had quality and responsive management but without that it is a nightmare.

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Jazmyn Summers

1236 Halsey St

Pros: Spacious apartment. High ceilings. Washer/dryer in unit. Beautiful park. Cons: Tiny kitchen. $400-500 light bill in the winter. Mice. Roaches. Thin walls. No insulation. Shoddy construction. Ceiling leaks. Shootings and robberies in the area.

Tyler Durden

207 18th St

The management of this building does not respond to maintenance requests even for a 9 months pregnant tenant. Over the last year I have dealt with incredibly loud steam heat that has kept me up all night, a mouse infestation, a constantly backed up toilet, broken buzzers and dog urine smell from a previous tenant to name just the major infractions. The trash accumulates in front of the building disgustingly and the common areas have not been cleaned in a year. All of these comments and requests are met with disdain and disrespect by the landlord who can only be described as a slumlord. This is an incredible neighborhood with wonderf

The management of this building does not respond to maintenance requests even for a 9 months pregnant tenant. Over the last year I have dealt with incredibly loud steam heat that has kept me up all night, a mouse infestation, a constantly backed up toilet, broken buzzers and dog urine smell from a previous tenant to name just the major infractions. The trash accumulates in front of the building disgustingly and the common areas have not been cleaned in a year. All of these comments and requests are met with disdain and disrespect by the landlord who can only be described as a slumlord. This is an incredible neighborhood with wonderful neighbors. Don’t ruin it by living in 207 18th.

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Mitchell Streichhirsch

6 W 126th St

The apartment itself is nice (it does have noise issues), but building management makes life unnecessarily difficult and stressful. We had so many problems with both moving in and moving out, for example: - we agreed on a move-in date, in writing, several weeks in advance; we asked whether there was any need to reserve an elevator or anything else we needed to know. Two days before the move they told us that the date was on a weekend and move-in is only allowed Monday-Friday (this was in the renters handbook but we didn’t receive it until the week of due to a holdup with our first rent check — they hadn’t specified where t

The apartment itself is nice (it does have noise issues), but building management makes life unnecessarily difficult and stressful. We had so many problems with both moving in and moving out, for example: - we agreed on a move-in date, in writing, several weeks in advance; we asked whether there was any need to reserve an elevator or anything else we needed to know. Two days before the move they told us that the date was on a weekend and move-in is only allowed Monday-Friday (this was in the renters handbook but we didn’t receive it until the week of due to a holdup with our first rent check — they hadn’t specified where to send the check so we accidentally sent to the wrong place). After a stressful back and forth in which they claimed it was our fault and were overall extremely unhelpful and rude, we finally told them we’d be moving in that day or not at all, and they let us proceed with the move. we received several nasty follow-ups in which they made clear they had been observing us on the surveillance camera and charged us for damage supposedly committed by the movers, etc. - Endless back and forth to get the moving company’s COI approved. The person who handles this for management seems to take pleasure in being as obtuse and unhelpful as possible, only dishing out information in small bits and holding up the process without simply stating what is unacceptable about the documents. We used two different movers (move in and move out), both established and recognized large companies, and each time added an enormous amount of stress and wasted time because of this. Just incredibly unhelpful and unnecessarily difficult to deal with. - It is a quiet building and we never observed any issues with anyone, but the Super seems to thrive on finding things to complain about. Overall we had the impression that we needed to constantly walk on eggshells in our own home. I’ve lived in many buildings in NYC and elsewhere and never had such an experience feeling like someone was breathing down our neck all the time, waiting for us to do something “wrong”. If you have other options, and there are many similar ones in the area, I would make your life easier and avoid this miserable management company

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Jessica Yankell

66-37 Pleasantview St

The neighborhood is great and quiet. Not too far from the park. Parking is not an issue, very easy to find except for late at night when everyone is home. So don't get suckered into paying extra for parking. It is NOT worth it The apartments in this house... The landlord doesn’t fix much, everything is patch work. The foundation of the house is cracked leaving the entire house on a slant. The first floor apartment has no closet space and the upstairs apartment is outdated. The backyard and front of the house is not kept well. There are multiple sinking areas in the backyard and chipped cement. The landlords are not flexible

The neighborhood is great and quiet. Not too far from the park. Parking is not an issue, very easy to find except for late at night when everyone is home. So don't get suckered into paying extra for parking. It is NOT worth it The apartments in this house... The landlord doesn’t fix much, everything is patch work. The foundation of the house is cracked leaving the entire house on a slant. The first floor apartment has no closet space and the upstairs apartment is outdated. The backyard and front of the house is not kept well. There are multiple sinking areas in the backyard and chipped cement. The landlords are not flexible with rent even during the year of the pandemic. Walls are very thin so you hear everything. Downstairs tenants have said they can hear every footstep upstairs neighbors make. Walls are also very thing, you can hear the TV between the floors even on the lowest volume There has been an issue with the electrical outlets not working, which we told to the landlord only for them to hand us a heavy duty extension cord and told us plug everything into that. The overhead light in our child's bedroom was an exposed live wire running from an outlet. The city came in and deemed it a fire hazard and told them to remove it. We were promised by the landlord that they would replace it with a proper overhead light, two years ago and it never happened. There is a constant heating issue throughout the house, where the heat doesn't always work and the apartment becomes cold. It has been reported to the landlord several times only for them to "come take a look" and tell us everything is fine. We bought digital thermometers for entire house that records data to show them how cold it gets. One weekend it was between 48 -54 degrees in the house and we texted and asked them to please turn on the heat. They ignored us and have yet to fix the heating issue to this day. They said to our face they know what the problem is but it is too expensive to fix. Naturally we were upset and told them that is unacceptable and that they need to fix the heat. This resulted in the owners significant other/maintenance guy screaming in my husbands face and saying racial slurs about us being jewish. We have had to invest in electric heaters for each room, which has made our electricity bill sky high as well as the circuit breaker keeps tripping because of us using some much power to keep the house warm enough for our family. There was a day we woke up to no power around 6 am and we messaged and call the landlord multiple times to please come reset the breaker (there is no access to it) as our child needed to do remote learning and I needed to work from home. It took them close to 9 hours to respond and come reset it. So we were freezing with no power, I had to call out of work and my child missed an entire day of school. One of the bedrooms (which we turned into a closet since there is only one small closet in the apartment) has no heating source whatsoever. They randomly installed cameras all around the property without warning. One of the cameras is pointing directly into our child's bedroom. My child has expressed it makes them feel uncomfortable and we have asked nicely for them to please move the camera to a different side so that it does not look in the direction of the bedroom window and the landlord responded by slamming doors in my face while talking to them and refusing to move it. They also installed a security camera pointing at a mirror $20 from target above the front door. It does not capture who comes in and out of the front door but what is happening down the hall at our apartment front door inside of the house. It is also a safety hazard as the mirror is not securely on the wall and moves every-time we go out of the main front door of the house. It is about to fall any minute. We have asked them to please remove the mirror as well only for them to continue to ignore us. The cameras were only installed after the other tenants moved out almost a year ago so it was directed to make us uncomfortable. No one has moved into the other apartment yet. Police were called and even the officers told them the mirror is a hazard and the way the cameras are positioned it is inappropriate/an invasion of privacy. I have heard them say the cameras are there for safety to potential new tenants, but it is only there for them to see and hear what you are doing. As great of a neighborhood as this is and the great potential this house has, the landlord is rude, disrespectful and does not want to fix anything without a fight about it. Otherwise the house is a great size. Nice neighbors and neighborhood. Great school district. Walking distance to some supermarkets, not the best, but doable. Watch out for the Ctown on Metropolitan, they tend to leave expired products on the shelves for sale. It is sad that it is a nightmare to live in this apartment/house and deal with this landlord because the neighborhood is so nice and family friendly.

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Batya Simacha

185 W Houston St

The board is obnoxious and secretive. The maintenance keeps rising. The building is filthy. The walls are paper-thin. The halls are a disgrace. You can smell the garbage from the compactors. The neighbors are hostile. There are rats and mice.

alex symthe

6 W 126th St

This building in one of the highest rents around and yet since we have lived there (less than a year) we have had the dishwasher break three times, the refrigerator/freezer break at least 5 times, the washer broke and we can't use the oven unless we open all the windows or the fire alarm goes off. Instead of replacing the units with new ones that actually work, they always try to fix it - which only is a bandaid on the problem and we are back to broken appliances in a matter of weeks. The walls are not insolated between apartments so you hear absolutely everything going on in your neighbor's apartments. If noise bothers you, absol

This building in one of the highest rents around and yet since we have lived there (less than a year) we have had the dishwasher break three times, the refrigerator/freezer break at least 5 times, the washer broke and we can't use the oven unless we open all the windows or the fire alarm goes off. Instead of replacing the units with new ones that actually work, they always try to fix it - which only is a bandaid on the problem and we are back to broken appliances in a matter of weeks. The walls are not insolated between apartments so you hear absolutely everything going on in your neighbor's apartments. If noise bothers you, absolutely do not rent here.

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claire oliver

523 Franklin Ave

If you are looking for luxury search elsewhere! This is a beautiful building on the outside but fails miserably on the inside. Where should I begin? The water was constantly brown for about 3 weeks with no fix in sight. The heaters have to be filled with propane or something so they run out often. Cigarette and weed fill the air in your apartment from the vents and the other tenants smoking in their units. And Management will not do anything about this. Garbage consistently overflows to where you cannot even walk in to throw anything away. Windows barely open a couple inches. It will take you a long time to find your package in th

If you are looking for luxury search elsewhere! This is a beautiful building on the outside but fails miserably on the inside. Where should I begin? The water was constantly brown for about 3 weeks with no fix in sight. The heaters have to be filled with propane or something so they run out often. Cigarette and weed fill the air in your apartment from the vents and the other tenants smoking in their units. And Management will not do anything about this. Garbage consistently overflows to where you cannot even walk in to throw anything away. Windows barely open a couple inches. It will take you a long time to find your package in the package room as it's a mess. Homeless sleep outside each night and it's like living in a mini ghetto but in a nice building. Walls are paper thin and could hear my ghetto neighbor having loud moaning sex with her female lover. But the good news is I didn't see any rats. It was a short stay and others are moving out too. The building is brand new. Good luck!

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James Taylor

131 Barrow St

I rented a unit in this residence from Orly Benun, in unit 4B. It was by far the most awful experience, for a variety of reasons. While the residence is located in a nice neighborhood, the apartment and living experience itself is below subpar. Firstly, the building is a five-floor walk-up with extremely old infrastructure. It is decaying and is poorly built. The apartment unit itself first had many issues with the bathroom. Water bugs infected the bathroom within the first few days, climbing out from the plumbing. The hot water runs out and the drains clog extremely easily. The doorknob fell off of the door several times duri

I rented a unit in this residence from Orly Benun, in unit 4B. It was by far the most awful experience, for a variety of reasons. While the residence is located in a nice neighborhood, the apartment and living experience itself is below subpar. Firstly, the building is a five-floor walk-up with extremely old infrastructure. It is decaying and is poorly built. The apartment unit itself first had many issues with the bathroom. Water bugs infected the bathroom within the first few days, climbing out from the plumbing. The hot water runs out and the drains clog extremely easily. The doorknob fell off of the door several times during the span of a few months. Within the room itself, the room has a broken heater and many issues with bugs, infections, fleas, and more. The privacy barrier to the room fell off, and the door is inflexible and prone to getting stuck. I had to spend money on bug spray due to the frequency of bug bites I had received from this room, even during the fall and winter. The landlord, Orly Benun, puts on a facade of being nice but is actually highly abusive, manipulative, invasive, and materialistic. She makes up charges — like randomly placing the burden of electricity into you, despite her using most of it. She also invades your privacy and browses through your private material. She also refuses to return your security deposit on time. She is an extremely unpleasant landlord and is highly unprofessional. She also has a very unpleasant demeanor. It is also extremely overpriced for what you receive. You can get many better offers if you just look around and there are many other furnished housing residences available.

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H C

240 E 27th St

Safia the building manager is disgusting. Do not believe anything she says. She will lie through her teeth to get you to sign a lease, to leave you in the dust and not respond (nor will the entire building until you contact corporate) to any issues you are having. They will try to raise your rent 6-13% each year, even when the same units are now renting for 30% less and they will not let you move to a cheaper unit because of "corporate policy". The latest problem is the late night raves coming from Apt 4A. There is a constant flow of people (10-20+ per night) which is concerning just from COVID risks alone, but the inability t

Safia the building manager is disgusting. Do not believe anything she says. She will lie through her teeth to get you to sign a lease, to leave you in the dust and not respond (nor will the entire building until you contact corporate) to any issues you are having. They will try to raise your rent 6-13% each year, even when the same units are now renting for 30% less and they will not let you move to a cheaper unit because of "corporate policy". The latest problem is the late night raves coming from Apt 4A. There is a constant flow of people (10-20+ per night) which is concerning just from COVID risks alone, but the inability to sleep from the blasting music through 3am most nights during the week and the aggressive weed smell emanating from that apartment is absurd. Management doesn't do anything and tells tenants to call the cops because they won't deal with it. Wtf is that... the building management won't intervene to keep the nearby tenants on the 4th and 5th floors in a habitable environment. Insanity. If I can save one person the headache of moving in here after reading this review, I will be happy, to prevent someone from making the same mistake I did. If you already moved in and are having issues, especially from Safia, the repulsive, narcissistic and dishonest building manager, I suggest you contact Equity Resdential Corporate with any issues. Here are some emails that may be helpful mparrell@eqr.com (CEO) rgarechana@eqr.com (CFO) mmanelis@eqr.com (COO) cmoreno1@eqr.com (VP) mgast@eqr.com (VP) csorensen@eqr.com (HR).

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Ryan Steinman

215 W 83rd St

Really nice, older building but the management is really unprofessional. Alley is shared with the Rita Berger House, which helps people with behavioral and functional deficits, so there's often people milling about the entrance at night and sometimes there is someone getting sick and sobbing in the later hours. All of my interactions with management have been negative, unprofessional, and impolite. Will not be staying.

Rose Reeb

267 6th Ave

Left with no heat and MIA management company We have been living in this building for three months. The neighborhood is lovely, and the apartment itself is nice—although the appliances are the cheapest version they could get and tend to break down a lot. Problems started still in the summer. The AC unit broke down, the incredibly nice building maintenance person did everything he could to fix the problem, but the unit needs replacement. We have been trying to get them to replace the unit for so long that Fall came, and now WE DO NOT HAVE HEAT, as it's a mixed AC/heat unit. The management company simply ignores any communi

Left with no heat and MIA management company We have been living in this building for three months. The neighborhood is lovely, and the apartment itself is nice—although the appliances are the cheapest version they could get and tend to break down a lot. Problems started still in the summer. The AC unit broke down, the incredibly nice building maintenance person did everything he could to fix the problem, but the unit needs replacement. We have been trying to get them to replace the unit for so long that Fall came, and now WE DO NOT HAVE HEAT, as it's a mixed AC/heat unit. The management company simply ignores any communication by email or phone. I have gotten an attorney and will start withholding rent, and not providing heat is illegal per NY state law. Park Slope is a great neighborhood but run away from anything managed by NAFTALI GROUP or Douglas Elliman Property Management.

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Phil Calçado

NEWS