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Recent Reviews

131 Barrow St

I rented a unit in this residence from Orly Benun, in unit 4B. It was by far the most awful experience, for a variety of reasons. While the residence is located in a nice neighborhood, the apartment and living experience itself is below subpar. Firstly, the building is a five-floor walk-up with extremely old infrastructure. It is decaying and is poorly built. The apartment unit itself first had many issues with the bathroom. Water bugs infected the bathroom within the first few days, climbing out from the plumbing. The hot water runs out and the drains clog extremely easily. The doorknob fell off of the door several times duri
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I rented a unit in this residence from Orly Benun, in unit 4B. It was by far the most awful experience, for a variety of reasons. While the residence is located in a nice neighborhood, the apartment and living experience itself is below subpar. Firstly, the building is a five-floor walk-up with extremely old infrastructure. It is decaying and is poorly built. The apartment unit itself first had many issues with the bathroom. Water bugs infected the bathroom within the first few days, climbing out from the plumbing. The hot water runs out and the drains clog extremely easily. The doorknob fell off of the door several times during the span of a few months. Within the room itself, the room has a broken heater and many issues with bugs, infections, fleas, and more. The privacy barrier to the room fell off, and the door is inflexible and prone to getting stuck. I had to spend money on bug spray due to the frequency of bug bites I had received from this room, even during the fall and winter. The landlord, Orly Benun, puts on a facade of being nice but is actually highly abusive, manipulative, invasive, and materialistic. She makes up charges — like randomly placing the burden of electricity into you, despite her using most of it. She also invades your privacy and browses through your private material. She also refuses to return your security deposit on time. She is an extremely unpleasant landlord and is highly unprofessional. She also has a very unpleasant demeanor. It is also extremely overpriced for what you receive. You can get many better offers if you just look around and there are many other furnished housing residences available.
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H C

240 E 27th St

Safia the building manager is disgusting. Do not believe anything she says. She will lie through her teeth to get you to sign a lease, to leave you in the dust and not respond (nor will the entire building until you contact corporate) to any issues you are having. They will try to raise your rent 6-13% each year, even when the same units are now renting for 30% less and they will not let you move to a cheaper unit because of "corporate policy". The latest problem is the late night raves coming from Apt 4A. There is a constant flow of people (10-20+ per night) which is concerning just from COVID risks alone, but the inability t
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Safia the building manager is disgusting. Do not believe anything she says. She will lie through her teeth to get you to sign a lease, to leave you in the dust and not respond (nor will the entire building until you contact corporate) to any issues you are having. They will try to raise your rent 6-13% each year, even when the same units are now renting for 30% less and they will not let you move to a cheaper unit because of "corporate policy". The latest problem is the late night raves coming from Apt 4A. There is a constant flow of people (10-20+ per night) which is concerning just from COVID risks alone, but the inability to sleep from the blasting music through 3am most nights during the week and the aggressive weed smell emanating from that apartment is absurd. Management doesn't do anything and tells tenants to call the cops because they won't deal with it. Wtf is that... the building management won't intervene to keep the nearby tenants on the 4th and 5th floors in a habitable environment. Insanity. If I can save one person the headache of moving in here after reading this review, I will be happy, to prevent someone from making the same mistake I did. If you already moved in and are having issues, especially from Safia, the repulsive, narcissistic and dishonest building manager, I suggest you contact Equity Resdential Corporate with any issues. Here are some emails that may be helpful mparrell@eqr.com (CEO) rgarechana@eqr.com (CFO) mmanelis@eqr.com (COO) cmoreno1@eqr.com (VP) mgast@eqr.com (VP) csorensen@eqr.com (HR).
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Ryan Steinman

215 W 83rd St

Really nice, older building but the management is really unprofessional. Alley is shared with the Rita Berger House, which helps people with behavioral and functional deficits, so there's often people milling about the entrance at night and sometimes there is someone getting sick and sobbing in the later hours. All of my interactions with management have been negative, unprofessional, and impolite. Will not be staying.
Rose Reeb

267 6th Ave

Left with no heat and MIA management company We have been living in this building for three months. The neighborhood is lovely, and the apartment itself is nice—although the appliances are the cheapest version they could get and tend to break down a lot. Problems started still in the summer. The AC unit broke down, the incredibly nice building maintenance person did everything he could to fix the problem, but the unit needs replacement. We have been trying to get them to replace the unit for so long that Fall came, and now WE DO NOT HAVE HEAT, as it's a mixed AC/heat unit. The management company simply ignores any communi
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Left with no heat and MIA management company We have been living in this building for three months. The neighborhood is lovely, and the apartment itself is nice—although the appliances are the cheapest version they could get and tend to break down a lot. Problems started still in the summer. The AC unit broke down, the incredibly nice building maintenance person did everything he could to fix the problem, but the unit needs replacement. We have been trying to get them to replace the unit for so long that Fall came, and now WE DO NOT HAVE HEAT, as it's a mixed AC/heat unit. The management company simply ignores any communication by email or phone. I have gotten an attorney and will start withholding rent, and not providing heat is illegal per NY state law. Park Slope is a great neighborhood but run away from anything managed by NAFTALI GROUP or Douglas Elliman Property Management.
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Phil Calçado

215 33rd St

Nastiest place to rent. Landlord ignored requests. Once you are a tenant they are done. Nothing done about the dirty bug infested hallways, loud neighbors. Absolutely awful!
Cindy Luepke

31 Debevoise St

The minimal wall between floors and neighbors continuously means the slightest “loud” noise travels through the floor and windows. Whether its music or the garbage truck that seems to come at 1am for some reason without fail. There’s been construction on the 2 and 3rd floors for most of 2020 - so if you live on the 4th floor, you’ll b woken up to the sweet sounds of construction from 7am onwards. Packages are continuously stolen from the “package room” regardless of the designated “package room” that is accessed by key fob. Good majority of the building is pretty young, so if you’re trying to avoid post
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The minimal wall between floors and neighbors continuously means the slightest “loud” noise travels through the floor and windows. Whether its music or the garbage truck that seems to come at 1am for some reason without fail. There’s been construction on the 2 and 3rd floors for most of 2020 - so if you live on the 4th floor, you’ll b woken up to the sweet sounds of construction from 7am onwards. Packages are continuously stolen from the “package room” regardless of the designated “package room” that is accessed by key fob. Good majority of the building is pretty young, so if you’re trying to avoid post college kid interactions, I’d look elsewhere
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adamfran0

1325 5th Ave

We bought our apartment in this building last year, and have 2 kids--we just received a $500 fee for our children using WASHABLE chalk on the OUTDOOR ground of the second floor. We are amidst a pandemic people.... REALLY you are going to say our children's chalk is graffiti and that members of the building were "greatly disturbed." While I am sure I would love to have you as my neighbor, unfortunately there is a TERRIBLY hostile vibe that has been set by the management company.
Donielle

423 E 12th St

Best apartment building ever!!! I have lived in many many NYC apartments over the years but none quite like this. I moved in this year, in July 2020 and I can’t believe how lucky I am to have found a place that felt like home instantly. My landlord Adam is super accommodating and helpful with everything, including the process - so easy . He feels like a family member and I have to say all of the tenants love him. He quickly responds to any questions - truly the most responsive and land lord I ever interacted with. The building is clean, well taken care of by our fantastic superintendent. The apartments are renovated with de
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Best apartment building ever!!! I have lived in many many NYC apartments over the years but none quite like this. I moved in this year, in July 2020 and I can’t believe how lucky I am to have found a place that felt like home instantly. My landlord Adam is super accommodating and helpful with everything, including the process - so easy . He feels like a family member and I have to say all of the tenants love him. He quickly responds to any questions - truly the most responsive and land lord I ever interacted with. The building is clean, well taken care of by our fantastic superintendent. The apartments are renovated with design and function in mind. There is an amazing courtyard between the buildings where the neighbors come together and everyone is friendly and warm. If you are looking for a building that has a an East village neighborhood vibe, this is it! I am never moving again.
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Laura Tagliareni

Newark

Good place
Dev Team

70 Little W St

The staff are generally nice, and its a nice but aging building. Kitchens can be outfitted better, and the washer dryers are small and old. The building is basically in siberia but its nice if you have a family. the prices some of the owners expect for rent or sale are insane and unrealistic. its basically a mediocre option
Real NYC

50 Murray Street

50 Murray's building management recently created a no-alcohol policy for the roof deck. No exceptions, no warnings, threatening residents with a $500 fine. The roof deck was a major selling point for the building. Would be nice to have a sip of wine without fear. Add to the list of frustrations with management, including raising rents during the pandemic. On the positive side, building staff (doormen, concierge, maintenance guys, etc) are great.
Matt Potter

129 N 3rd St

BED BUGS, HARASSMENT, BREAKING LAWS, REFUSAL TO FOLLOW CONTRACT - DON’T EVEN BOTHER! In my 14 years of living in NYC, Plaza has been hands down the worst management company that I have ever dealt with. A few things that have happened in the past few months: - Bed bugs - Tenant harassment - Breaking laws - Refusal to pay for things that are their responsibility by law - Incredibly rude people - I had to deal with Brenda in their office for most of this and she is incredibly rude. She also has zero motivation to get anything done. During the pandemic, I, like a lot of people, was out of work. I had to wait for four mont
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BED BUGS, HARASSMENT, BREAKING LAWS, REFUSAL TO FOLLOW CONTRACT - DON’T EVEN BOTHER! In my 14 years of living in NYC, Plaza has been hands down the worst management company that I have ever dealt with. A few things that have happened in the past few months: - Bed bugs - Tenant harassment - Breaking laws - Refusal to pay for things that are their responsibility by law - Incredibly rude people - I had to deal with Brenda in their office for most of this and she is incredibly rude. She also has zero motivation to get anything done. During the pandemic, I, like a lot of people, was out of work. I had to wait for four months for my unemployment to clear. This was thoroughly communicated to Plaza and a rent freeze was put into place to protect tenants from eviction while we were on lockdown. Part of the rent freeze included landlords not being able to charge late fees in that specified time frame. During this time, Plaza continued to harass me by email and even showing up on my door step unannounced. I told them multiple times that they would have everything by August 20th when the freeze lifted (which I completely paid off on that date) but they continued to harass me. They also tried to charge me $1200 in late fees which was illegal in that time frame. I reminded them of this several times and they kept trying to negotiate with me even though what they were doing was illegal. After much badgering and sending the link to the government site several times, I got them to remove the fees. Flash forward a week after this and I discover that now, I have bed bugs. I reported it immediately and they took a few days to finally book an appointment with an exterminator. Brenda in the office sent over a .pdf with instructions on how to prep my apartment for extermination with no further explanation. I was told to pack my entire apartment like I was moving. Everything had to be boxed, bagged, sanitized and all linens/clothes had to be put through the wash. Obviously, those supplies cost money and Plaza offered no supplies whatsoever. I had to shell out $200 for all of that stuff and they are giving me the runaround on reimbursement even though I supplied receipts. In NYC, landlords are solely responsible for bed bug treatment. Then the exterminator came out, picked up one of the bugs and said “yep, that’s a bed bug”. After the treatment, he back tracked on it and tried to tell me I had mosquitos with no explanation about what the bugs were in my couch. However, he said that he still exterminated for both mosquitos and bed bugs. And, why would you exterminate for bed bugs if there were none? He also lied and said that the bug bites that I was covered in from neck to knees were from mosquitos. The bug bites I had were in a straight line pattern which is how bed bugs bite, not mosquitos. See attached pic. To top it off, my apartment was completely unlivable from August 25th - September 18th. I was sleeping on the floor the entire time and they refuse to offer any kind of rent deduction for that period. So, if you want to be harassed, covered in a rash, sleep on the floor for weeks, get ripped off and have an unlivable space, then this is the building for you. I highly recommend avoiding this place.
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Kelley Miller

100 Forsyth St

While you’re lured in by the freshly renovated space and in-unit washer and dryer, you’ll quickly learn the building has no plans to consider the space as anything but empty and treat tenants like vultures as continued grievances are aired with no help from the apartment. After losing my job in April and showing that my unemployment was yet to be approved, the building offered no decrease in rent. Also- those cute and stylish sliding doors? FIRE HAZARD. My roommate had to be cut out of her room when the cheap sliding door broke off its hinge. Furthermore, after construction from 6 AM to 8 PM with multiple strangers coming in and
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While you’re lured in by the freshly renovated space and in-unit washer and dryer, you’ll quickly learn the building has no plans to consider the space as anything but empty and treat tenants like vultures as continued grievances are aired with no help from the apartment. After losing my job in April and showing that my unemployment was yet to be approved, the building offered no decrease in rent. Also- those cute and stylish sliding doors? FIRE HAZARD. My roommate had to be cut out of her room when the cheap sliding door broke off its hinge. Furthermore, after construction from 6 AM to 8 PM with multiple strangers coming in and out of our apartment daily, MIND YOU all of this occurred PEAK COVID, they offered no rent reduction after saying they initially would indeed proceed with a rent reduction. They said there were no means for it. Unbelievable. What a trash company. Do not live here. Thousands of better apartment buildings and treatment of tenants around the city. Disgusting.
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Jacqueline Childers

119 W 15th St

I moved in the midst of a Pandemic. Obviously, there were always underlying issues when moving during a time of uncertainty. I moved not being able to tour apartments as that was the height of the Pandemic and realized that. I have lived in the unit now 3 months and during those three months, I was never given an opportunity at the beginning to negotiate my rent and was never given any sort of incentives to move in. I should have been a little bit more wiser. The building in pictures looked amazing, I was excited to move in! Updated kitchen, wood floors, great views, the ideal perfect apartment. Since I moved into the unit there hav
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I moved in the midst of a Pandemic. Obviously, there were always underlying issues when moving during a time of uncertainty. I moved not being able to tour apartments as that was the height of the Pandemic and realized that. I have lived in the unit now 3 months and during those three months, I was never given an opportunity at the beginning to negotiate my rent and was never given any sort of incentives to move in. I should have been a little bit more wiser. The building in pictures looked amazing, I was excited to move in! Updated kitchen, wood floors, great views, the ideal perfect apartment. Since I moved into the unit there have been 2 mice incidents with the only response to this being "Your super will take care of this". I have terrible asthma and mice droppings, and mice flare my asthma more so I was very concerned. Given the amount that I am paying for rent I expected this to not be a repetitive issue but alas it was. Packages being stolen here is something that you will get accostomed too. Multiple tenants that I have met in and out have said the same thing. Nothing really can be done about this which made it more of a strike two. Strike three for me was noticing price drop on other units while I stayed locked into a price that was 20% less than what I was paying for. Negotiate if you want to live here, expect potential mice issues, and have your packages request sign only deliveries.
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Jonathan Cartagena

125 Parkside Ave

Lived here for 2 years. On the surface, this is a beautiful apartment. Great location and great amenities. But after the glamour of the building fades, there are some major problems here. The floor boards in our apartment buckled and warped into each other. The management in the building took 4 months to fix. When they "fixed" it, they did not prevent it from happening again, because, 5 months later, it happened again. It took a lot of arguing and emails to receive compensation for this high inconvenience. The communication between management and residents is abysmal. The staff turnaround in this building is constant. Very disa
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Lived here for 2 years. On the surface, this is a beautiful apartment. Great location and great amenities. But after the glamour of the building fades, there are some major problems here. The floor boards in our apartment buckled and warped into each other. The management in the building took 4 months to fix. When they "fixed" it, they did not prevent it from happening again, because, 5 months later, it happened again. It took a lot of arguing and emails to receive compensation for this high inconvenience. The communication between management and residents is abysmal. The staff turnaround in this building is constant. Very disappointed in this "luxury" apartment.
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Jagger Kugler

New York Stock Exchange

Worst rental experience of my life even after 10 years in NYC. An armed robbery in the building that the doormen were told not to tell us about, legionairres disease in the water, Sonder guests causing disturbances and taking over the amenity spaces and a 24 year old "Resident Manager" named Matthew who harassed me again and again about my service dog to the point that I spoke with an attorney and was told it was an ADA violation case they'd take on contingency it was so strong. There is a reason they are facing a suit by residents and are also suing Sonder for non payment. RUN do not walk away from this unsafe hellhole.
Courtney

170 W 74th St

Was in Apt.1004 for 2 years and recently moved out. Landlord Joseph Barbosa invented a phony $3150 bill for repainting the whole apartment, which was only 600 sq ft and did not have any damage beyond normal wear and tear. He refused to give me back the security deposit that he owed. The unit was infested with cockroaches, coming in through cracks in the walls into the kitchen and the bathroom from neighboring apartments. I asked the landlord Joseph Barbosa to hire an exterminator, he refused and said I should request one from the building. I repeatedly asked the front deck in the building for an exterminator, they would politely wri
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Was in Apt.1004 for 2 years and recently moved out. Landlord Joseph Barbosa invented a phony $3150 bill for repainting the whole apartment, which was only 600 sq ft and did not have any damage beyond normal wear and tear. He refused to give me back the security deposit that he owed. The unit was infested with cockroaches, coming in through cracks in the walls into the kitchen and the bathroom from neighboring apartments. I asked the landlord Joseph Barbosa to hire an exterminator, he refused and said I should request one from the building. I repeatedly asked the front deck in the building for an exterminator, they would politely write down the information and assure me the exterminator would come in a few days. But no one ever showed up. The range in the kitchen was broken - it was so old that one of the plastic on one of the knobs cracked and fell off. It was a safety hazard since one could inadvertently turn on the gas with the knob missing. I asked the landlord repeatedly to have it replaced, but he completely ignored me. Road noise and construction noise are a huge issue as well, especially during the night after 11pm. With windows facing either 74th street or Amsterdam Avenue, it's impossible to sleep without wearing earplugs. Elevators are constantly broken. The only positive thing about this apartment is the location. But it's a total ripoff and the conditions are horrible.
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Viola Lin

56 N 9th St

Building owned by angry individuals. They would not allow for month-to-month during COVID-19, even with my wife at high risk. We had to fight to get hot water that lasted for more than 3 minutes. Constant repairs to the bathrooms as they installed the tubs wrong. They did not finish the floors correctly so a drop of water stains them and they charge thousands as you move out. Homeless easily get in and sleep in the 'digital door man' area. Promise of new gym that was never delivered. The management they hired was unbelievably unprofessional, and despite every single person complaining, they did not fire them. Their staff repeatedly
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Building owned by angry individuals. They would not allow for month-to-month during COVID-19, even with my wife at high risk. We had to fight to get hot water that lasted for more than 3 minutes. Constant repairs to the bathrooms as they installed the tubs wrong. They did not finish the floors correctly so a drop of water stains them and they charge thousands as you move out. Homeless easily get in and sleep in the 'digital door man' area. Promise of new gym that was never delivered. The management they hired was unbelievably unprofessional, and despite every single person complaining, they did not fire them. Their staff repeatedly ignored NYC health asks to wear masks, potentially infecting all of their residents. They will provide discounts to certain tenants and not to others - as we learned through the friends we made there. Like most NYC landlords, they care nothing about their tenants, and will price gauge wherever they can. Avoid at all costs.
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Chris DiRubio

601 E 18th St

Kaled Management is the worst building management company we've dealt with in New York. 601 E 18th St. is neglected from a security and a maintenance standpoint and the building manager (who is also the Vice President of Kaled Management), Jordan, routinely ignores emails or sends rude responses to concerns over very serious issues. Anyone can get into the building due to non-existent security efforts. Packages frequently get stolen due to major issues with door locks, and the "security cameras" don't work, with inaccessible footage managed by SecureWatch24, who won't even turn footage over after receiving police subpoenas. Ne
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Kaled Management is the worst building management company we've dealt with in New York. 601 E 18th St. is neglected from a security and a maintenance standpoint and the building manager (who is also the Vice President of Kaled Management), Jordan, routinely ignores emails or sends rude responses to concerns over very serious issues. Anyone can get into the building due to non-existent security efforts. Packages frequently get stolen due to major issues with door locks, and the "security cameras" don't work, with inaccessible footage managed by SecureWatch24, who won't even turn footage over after receiving police subpoenas. Necessary maintenance issues go unsolved. Windows don't lock properly. The elevator frequently shuts down and sometimes traps people for hours. A fire in our downstairs neighbor's apartment lead to severe damage in our unit when firefighters needed to break all of our walls open to ensure smoke didn't get caught. We spent THREE ENTIRE MONTHS with giant holes all along our living room walls spreading smoke odor throughout our apartment because Jordan refused to send someone in sooner to literally just patch it up with drywall. It's a real shame, because the apartment itself is a wonderful space, and our neighbors are great. Kaled Management is a huge problem though, and I would recommend any New Yorker to outright avoid any property they control.
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Dan

601 E 18th St

I used to love my building (601 E 18th St), but the management company is a true nightmare and building security is nonexistent. Thieves have been stealing from our lobby for months. There are video cameras in the lobby but they apparently don't work because management has ignored our pleas for help. The side door is constantly left open so anyone can walk in. Tenants have formed a group chat and now take turns sitting downstairs in the lobby to keep watch and wait for deliveries. Building maintenance is gross: I've seen dead cockroaches and stains in the lobby. As for my apartment... Our windows have been broken since Octob
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I used to love my building (601 E 18th St), but the management company is a true nightmare and building security is nonexistent. Thieves have been stealing from our lobby for months. There are video cameras in the lobby but they apparently don't work because management has ignored our pleas for help. The side door is constantly left open so anyone can walk in. Tenants have formed a group chat and now take turns sitting downstairs in the lobby to keep watch and wait for deliveries. Building maintenance is gross: I've seen dead cockroaches and stains in the lobby. As for my apartment... Our windows have been broken since October(!) and management has done nothing 9 months later. There was a large fire in the unit below mine and Kaled Management didn't fix the fire damage (like holes in the walls) until literal months later. Avoid renting from this company at all costs.
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Elissa
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